Contact us

Our helpline provides ‘real time’ support. We answer questions, resolve queries, find solutions to application issues and we signpost to wider sources of help and support. You can access our grant frequently asked questions, complete an online form or call us 01904 550055.

We can talk to you on the phone using the Language Line translation service. Please start a chat or contact us via phone or email and the language you wish to speak to us in.

If you’ve got the belief, the drive and the talent to help us in our ambition to support families raising a disabled, or seriously ill child, then we want to hear from you!
Check out our current vacancies.

For any media enquiries, including interviews with families we support, please get in touch on [email protected].

We partner with amazing businesses who share our commitment to improving the lives of families on a low-income raising disabled or seriously ill children and young people. If you’re interested in setting-up a corporate partnership, please contact [email protected].

If you’re a third-sector organisation, for example a school or charity, and would like to find out more about collaborating with Family Fund, please contact [email protected].

Join team Family Fund by taking part in a fundraising event! We have a variety of events all year round, from running or trekking, to skydiving or local bake-sales and other events. Browse all our fundraising events here.

Thank you for your support! Whether you set-up a regular payment or make a one-off donation, all generous contributions make a huge difference to families raising a disabled child, across the UK. You can donate to Family Fund here.

Every year, we support thousands of families across the UK.
Read some of their stories

If you have a complaint about any aspect of our work, please fill in this form, with your concern. We aim to give a full reply within 28 days of receiving your complaint and we may ask you for some additional information, to classify and report your complaint correctly.